What Worker-Owned Actually Means
Most appliance repair companies are either franchises owned by investors who are not technicians, or small owner-operated businesses run by a single person. Fast Help is structured differently: as a worker cooperative, every technician who works here owns a stake in the business.
The practical effect of this is accountability. When a Fast Help technician comes to your Berkeley home, they are not a subcontractor working for a flat fee. They own the reputation of the business that their own livelihood depends on. The quality of the diagnosis, the honesty of the estimate, and the precision of the repair all reflect directly on them as co-owners. That is a meaningfully different incentive structure than a wage employee who clocks in and out.
What Makes Fast Help Different
We are genuinely local
Our shop is at 2081 Center St, Berkeley CA 94704. We are not a Bay Area call center routing your request to an available technician anywhere in the region. When you call, you are calling Berkeley. When a technician arrives, they know the Elmwood craftsmans, the Berkeley Hills access, and the Northbrae bungalow neighborhoods because they work here every day.
Our 24 hours is real
Calling (510) 947-6664 at 2am reaches a live Fast Help technician, not voicemail and not an answering service. Many appliance companies advertise 24-hour service but route after-hours calls to a message system that schedules callbacks for business hours. We answer. If you have a refrigerator not cooling in the middle of the night and food at risk, that matters.
Honest estimates, even when they hurt
Our 5.0 rating reflects honest service. That includes telling customers their appliance is not worth repairing. We have lost repair revenue by recommending replacement rather than selling a repair that will not last. A customer who gets an honest assessment calls us again the next time. A customer who gets an overpriced repair on a dying machine does not.
We never sell your data
When you call Fast Help, your name, address, and appliance information stay with us. We do not share with booking platforms, brand manufacturer programs, or advertising networks. The information you give us to schedule a repair is used only to schedule your repair. This is a policy, not a checkbox on a terms of service.
What We Repair
All 10 Major Appliance Types
Refrigerators, washing machines, dryers, dishwashers, ovens, stoves and ranges, freezers, cooktops, ice makers, and garbage disposals. Every major appliance type in your Berkeley home.
All 21 Major Brands
Sub-Zero, Wolf, Viking, Thermador, Miele, Fisher and Paykel, Dacor, JennAir, Bertazzoni, Asko, Bosch, Samsung, LG, GE, Whirlpool, KitchenAid, Maytag, Kenmore, Frigidaire, Electrolux, and Amana. We do not decline brands.
20 East Bay Cities
Berkeley (our home), Oakland, Alameda, Albany, Emeryville, Piedmont, El Cerrito, Kensington, Richmond, San Pablo, San Leandro, Pinole, Hercules, El Sobrante, San Lorenzo, Castro Valley, Hayward, Union City, Fremont, and Newark.
Premium Brand Specialists
Sub-Zero dual refrigeration, Wolf ignition systems, Thermador Star Burner cleaning, Miele fault code diagnosis, Bosch E-code repair, and brands that most local technicians decline — including Bertazzoni, Fisher and Paykel DishDrawer, and Asko.
Our Commitment to Berkeley
Berkeley has a specific character: a community that values local businesses, honest service, environmental sustainability, and the kind of craftsmanship that lasts. Appliance repair is inherently aligned with those values — a repaired appliance is not in a landfill. A technician who tells you whether repair or replacement makes sense is treating you as an adult, not a sales target.
We have built Fast Help around those values because they align with our own. Worker ownership is a practical expression of the belief that the people doing the work should have a stake in how it is done. Our data policy reflects the belief that your home information is yours, not ours to monetize.
Contact and Location
Address
2081 Center St
Berkeley, CA 94704
Alameda County
Phone
(510) 947-6664
Open 24 hours a day
7 days a week, 365 days a year
Live answer — not voicemail
Services
All 10 appliance types · All 21 brands · 20 East Bay cities · Same day service · Free estimates · No diagnostic fee
Ownership
Worker-owned cooperative
Based in Berkeley CA since 2025
5.0 stars · 18 reviews
We never sell your data